Effortless Guest Communication for Hotels.
The easy way to communicate with guests while improving the overall guest experience. Join one of the fastest growing hotel communication platforms.
Scanotel
Scanotel revolutionises hotel communication, offering seamless interaction between guests and staff throughout their entire stay. From pre-arrival messages to on-demand service requests, Scanotel ensures guests feel heard and attended to. Our intuitive platform streamlines operations, enabling staff to respond promptly to guest needs, enhancing satisfaction and loyalty. Hotels can continuously improve their services, creating memorable experiences for every guest.
Scanotel has been designed to be simple to use, ensuring that teams of any size can jump straight in and start using it. There are also no complicated setups, training, or integrations. Scanotel is intuitive and straightforward.
Message Hub
Discover the Power of Message Hub.
Message Hub allows your hotel to communicate directly with guests before, during & after their stay through SMS. Guest Communication on demand, driving revenue opportunities and guest satisfaction.
- Instant Communication
- Foster real-time communication between guests and hotel teams, ensuring prompt responses and personalised service tailored to individual needs.
- Local Recommendations
- Share personalised suggestions for nearby attractions, restaurants, and experiences via SMS. Enhance the guest's stay by providing valuable local insights, creating a memorable and enjoyable visit.
- Check-in Information
- Provide essential check-in details, including parking instructions, check-in times, and any specific requirements, ensuring a smooth and stress-free arrival for your guest.
Automations
Scanotel doesn't have to be another administation task.
Create automations so that messages are sent to your guests based on criteria you set. Guest arriving in 5 days? Share parking and check-in information to make their arrival even more seamless.
- Simple & straight forward
- Create automations based on Arrival & Departure dates
- Templates
- Create a template for each automation.
- Personal & Efficient
- Automate tasks such as pre-arrival text messages, which can also be personalised to each guest using their name and arrival date.
“Scanotel has transformed our guest experience journey. Seamless communication from booking to post-stay feedback has enhanced our service standards. Guests appreciate the convenience, and it boosts our operational efficiency. This has become a pivotal tool for us!”
Try Scanotel for free
until 23 January 2025
Sign up now and pick a plan later.
Starter
Getting Started Pacakge.
£60 /month
Sign Up- 500 Text Message Credits
- SMS Automations
- SMS Templates
- Unlimited Users
- Email Support
Medium
Medium Sized Businesses.
£85 /month
Sign Up- 1000 Text Message Credits
- SMS Automations
- SMS Templates
- Unlimited Users
- Email Support
Large
Larger Sized Businesses.
£100 /month
Sign Up- 2000 Text Message Credits
- SMS Automations
- SMS Templates
- Unlimited Users
- Email Support
Frequently asked questions
Have a different question and can’t find the answer you’re looking for? Reach out to our support team by sending us an email and we’ll get back to you as soon as we can.
- What happens at the end of my 31 day trial?
- Before your trial ends, we will send you an email letting you know and giving you the option to select one of our plans if you would like to continue with Scanotel.
- Are there be any cancellation fees?
- Nope, you will not be charged any fees for cancelling your account with us.
- Am I tied into any contracts with Scanotel?
- No, all Scanotel subscriptions are on a rolling basis to give you complete control over your subscription. You can switch plans or cancel at any time.
- Do I need any hardware?
- No. This is a fully digital solution, we do not send anything to your hotel and you do not need to purchase anything to make this work.
- How long does it take to setup?
- The system setup is instant from the moment you sign up and you can get started straight away.
- Do I have to pay anything to get setup?
- Nope. There are no costs to get setup, simply sign up for a 31 day free trial and then at the end of the trial if you decide to continue with Scanotel, you select the plan you want.
- Can I use my existing Mobile Number for Messaging?
- No, you can select an available mobile number when you sign up, this will then be assigned exclusively to you for your use. You can then send & receive messages to this number only.
- Can my team use Message Hub with the same number?
- Absolutely. each hotel is assigned a single number which all of the team members use.
Stay Connected, Stay Efficient with Scanotel!
Streamline your guest communication from booking to checkout with our intuitive messaging platform, designed & created for hotels.